About
Firestone Complete Auto Care in Rowlett, Texas is the place to go if you need your car repaired or require a brake shop, car battery store, or any other type of vehicle service. They offer a variety of professional services to get you back on the road as soon as possible. Their experienced technicians can provide all the necessary services to keep your car running smoothly. They use the latest and greatest technologies and equipment to guarantee that your vehicle will be serviced properly. Whether it's a major or minor repair, Firestone Complete Auto Care will take care of it for you.
Ratings for Firestone Complete Auto Care
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Reviews for Firestone Complete Auto Care
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On Saturday 12/8 I took my car for diagnosis because it had vibration, they told me that I needed 4 new tires for $1100 and I also needed shock absorbers and Stuarts for $2500, I told them that I was going to take it for a second opinion and then they said that vibration will go away if I only change the tires, but that's what the technician recommended. they didn't even try to balancing the tires. Today 8/23 I took it to Discount Tire to get a second opinion and they were only out of balance $60.00 I had to pay because the tires were from another place. I have been taking my cars to this place for more than 15 years but never again.
I hit one star, because they weren't real friendly and to balance my tires.. dropped off at 1030am.. said my Tahoe wouldn't be ready til around 7pm, closing time. I jogged to LAFitness, saw Jordan Car care (Goodyear) on my way, called them, said they could have me in/ out within an hour, which they did.. and didn't charge me. Asked me to just consider them next time I needed anything. Their customer service gets a 5 for sure.
I dropped my SUV off for an oil change, brake fluid exchange, fuel system cleaning, and an alignment at 11 am and had it back around 3:15 pm. Jennifer, who works the front desk, was very friendly and helpful. I’ll definitely return in the future!
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Business Hours
| Sunday: | 9:00 AM - 5:00 PM |
| Monday: | 7:00 AM - 7:00 PM |
| Tuesday: | 7:00 AM - 7:00 PM |
| Wednesday: | 7:00 AM - 7:00 PM |
| Thursday: | 7:00 AM - 7:00 PM |
| Friday: | 7:00 AM - 7:00 PM |
| Saturday: | 7:00 AM - 7:00 PM |
