Firestone Complete Auto Care

Naomi was great. Got my state inspection was quick and they provided great customer service and answered all the questions I had.

went in for a alignment because my 4runner started pulling to the right. waiting close to two hours for them to finish, because it took them about an hour to tell me it was finished. the truck still pulls to the right. I called back to set up another appointment to have them look at the suspension because they only glance at the suspension, they don't touch anything to see it something is wrong. the person on the phone was rude and said because of the roads, all vehicles pull to the right.. its doing this on flat parking lots. I shouldn't have to be turning my steering wheel at 9-10oclock to drive straight. this place was rude, didn't listen to what I had to say multiple times, had me wait about an hour because they were going to call me to let me know my truck was finished because they didn't know I was in the lobby, even though the documents showed the alignment had been finished close to an hour before I asked.. I decided to call another Firestone and get another appointment set up,

Take all my work vehicles here they are very reasonable and quick do just what’s needed and will let you know if anything else should be done but won’t pressure you into getting extra work done on vehicle.