Freeman Toyota Service Center

I went to Freeman Toyota for service on my vehicle. The rep, Tim, was great to work with. The waiting area was comfortable with free water, coffee, and popcorn. And for those that hate the wait, they give you an idea how long your service will take. In my case, I needed a bit of work done that couldn't be completed in a day, so the gave me a loaner vehicle for the weekend. I pick up my car tomorrow and I am really happy for the experience.

I took my car to the Hurst location after a very disappointing experience with the Grapevine location. Desmond was amazing! He listened to my concerns, found the issue, and made sure it was fixed. The honesty and integrity of this service department was a welcome surprise.

I can't say enough good about our experience at Freeman. We were traveling through Fort Worth on our way from Houston to visit family up north. Our check engine light came on and Freeman worked us in immediately. They provided excellent service, expert advice, and compassion in our time of need.