Quick Lane Tire & Auto Center

Took my truck here yesterday for a full synthetic oil change and four tires. I didn't expect the 19.5 inch tires to be in stock. Was informed they would arrive today and the Quick Lane rep would call me this morning when they arrived. They did a blend oil change, which loses them money, adds wear and tear on my truck, and wastes my $300 an hour time. I did not receive an update this morning, but of course the rep "was about to call me" only after I called them to inquire this afternoon. Yet another business cutting QC corners by inviting Karen to scream into a pillow at "the manager". The manager who had nothing but excuses for why perfection is impossible. Well of course it is, if you're not striving for it. I can address this at the next Ford shareholder meeting, but I don't look the part so maybe that's why they treated me like a punk. Who showed up in a $100 thousand pickup to drop $3000 on them. Not too bright, kids. Absolute nightmare. Take your business elsewhere. Services: Tire

It’d be a 1 star but it’s not all bad. Mateo was nice, I got quoted for a damaged part that I had been needing to replace. Where I messed up was paying up front. I get a call to come in whenever and they’ll squeeze me in. I try to set up an appointment and they tell me no need. Well I finally come to this side of town, and I get told by a different guy, we’re about a 4 hour wait, why not do it somewhere else? I had already paid here, so it makes sense I’m going to get it here. So I ask if he could make me an appointment. He tells me oh we’re booked 2 weeks out. Doesn’t even try to help or look. I leave and when I get in my car there’s an appointment for a few days ahead. Oh well, I guess they’re stressed/busy. Not the best customer service. I book an appointment and come back again, I get told he (same guy as last time) doesn’t know what I’m talking about. I tell him it should be noted on my last receipt and the parts. “Well are you sure they’re here not the dealership. You should’ve t

Sanjay at this location is outstanding. He is personalable, kind, courteous and extremely knowledgeable. I'd also like to compliment Cynthia at checkout she's efficient and extremely nice