Firestone Complete Auto Care

I recently visited this location and despite how friendly and welcoming the guy who checked me in was I would never visit this location again. A few days after my visit I experienced issues with my vehicle and when I contacted the store I spoke with a manager who was very rude, and when I told him my issues and how my vehicle was inoperable his direct words to me were "well, I don't know what to tell you". I will go back to my usual location way across town rather than visit this location which is less than five minutes from my home.

Went twice to this center for a vehicle inspection and 2nd time with a pre booked appointment too. But the front desk lady refused honoring the appointment. Front desk was rude and said that they have got more important customers who pay thousands of dollars and can’t tend to customers who just need inspection. I believe they don’t know of ‘repeat business’. This service center is certainly short staffed. Better to avoid for your own good. I am never going back there even if have thousands of dollars worth of repairs!!!

Mo was an awesome customer service rep. Great deal on fixing a flat tire, $19.99. I'll definitely go back to get my tires replaced