Keating Nissan Service Center

I would only book an appointment at Keating if you have all day. I prefer the dealership because I feel the techs are better trained, however I do not have half a day for service when I make an appointment. I pull up today and there is a line of cars to the freeway. I get out of my car and the service assistants are all behind there desks. I say you do know you have a line of cars to the freeway. Only then do they get up and go look. Then I had made an appointment for 9 AM for a simple oil change. They tell me it will be 2 hours with an appointment. I had budgeted 1.5 hours max. 2 hours with an appointment is ridiculous what is the point of an appointment? I could change it in less than 2 hours. I speak with the manager who just does not care. Advice have employees who get up and make sure customers are being taken care of. Also, fix your scheduling system where it does not allow for over booking so people's cars can be serviced in a timely fashion. I just made an appointment at repair

On top of everything! Fast..great customer service! On the front side and back side.

Keating Nissan Service Department is magnificent; and, Kelly Nading is a major reason for this. Kelly was more than friendly and helpful, she made me feel at home. She was serious about her work, yet enjoyed it; I think she was expecting me to tell at her/express dissatisfaction with the process, and was surprised when I told her yelling does nothing to further a business relationship. Scheduled maintenance was done, and further warranty/recall work was ordered for scheduling. The process was efficient and FUN! Thanks to Kelly and her co-workers! Services: Tire rotations, Auto emissions testing, Vehicle safety inspection, Oil change