Grubbs Nissan Service Center

I am sharing real bad experience with Nissan dealer ship , Bedford.Couple of days before I took my car to the dealer ship for airbags recall. But I got my car back with damage to my car. I’m attaching the pics. When I went back to them to get it fixed ,they denied to fix it. ( I had the proof that car was not broken before, I have before and after pics). I also called to the corporate office they also not addressed my request by saying that the deal or shop is independent they only can notify the GM of the dealership.

I have two cars that have full warranty package. I set up a 445pm appointment for my daughters car to have one tire replaced under warranty. First a rep had us call the service dept to make sure they had the tire in stock!? Then when my daughter showed up today for her appointment she was told the tire change (one tire) service would take too long and processing the warranty was too time consuming and she could "try again on Monday". Worst Service Ever!!

I did not go here. My wife did. For an inspection on a vehicle, we were considering buying. The service manager, Jeff, who helped her was WONDERFUL!