Car Zone Auto Repair

Been coming here for over 3 years, spent well over $1600..recently my tire randomly became flat while sitting at their shop after being full for months, so they replaced it with a dummy tire I had in my trunk but never put my old wheel back in my trunk. Called them 3x and went up there 2x to get answers..they "couldn't find it" which means it was thrown away or sold..instead of being honest they gave me the run around for weeks and ghosting me, not even responding to texts..basically making me give up and have to pay for a mistake they made by buying a new wheel..to top it off car still isn't 100% fixed either..very dissapointing to treat a long time customer this way..my brother's friend said he experienced something similar...nevertheless will not be returning. For the record no this is NOT spam I have proof.

My name is Robert. I was at Car Zone for around 4 to 5 hours yesterday. Not only did I get great work done(there were multiple issues that had to be addressed and replaced/repaired) they offered to bring me home and pick me up when the work was finished which I declined. On top of that great customer service they bought me lunch and refused to let me pay them for it! THIS IS WHAT FUTURE AND CURRENT CUSTOMERS NEED TO READ!!! When the negative review about the oil change was posted I had been there for hours and this liar and spammer posted it while I was eating lunch, and only one person came in the entire time to have work done and it was simply an inspection.

The only place I trust bringing my BMW 328I too! The owner and his crew the the job done Right! Reasonable prices. I was recommended this shop and haven't been let down yet. Service: Auto maintenance