Service King Collision Round Rock (Now Crash Champions)

I received great customer service, and had my vehicle returned exactly at the time I was told. Aside from having bodywork done after an animal accident they went the extra mile to clean and refresh a headlamp that was not required in the repair service. Great people, great experience, big shout out to Eric for seeing to it that I was more than happy with my repair. Services: Steering & suspension repair, Painting, Body & Trim

I took my car here for repairs after an accident and when I picked it up the bumper was not properly aligned, there was a significant gap. I had to leave my car longer for them to "fix" the issue. After picking up my car I took it to another body shop to have it looked at. They took my car apart and the tech could not believe the work that was done. He said the job was done very poorly and where there should have been nuts and bolts there was glue binding the job. I ended up having to pay an additional 3,000 to have my car repaired properly. Service: Body & Trim

I’ve had a similar issue to the person below on this thread. They had my vehicle die well over 3 months, I went overseas and was unable to pick up my vehicle prior to leaving because of the shortage of parts and other issues.. When I returned from overseas to see that my vehicle was horrible. 1. Windshield wipers don’t work.. (after new glass install) 2. Check engine light is 3. ABS light is on 4. I’m fighting my steering wheel while I’m driving to just turn into my driveway 5. The car was super dusty inside 6. Left over parts that maybe needed to be installed left in my backseat. Lastly I’m sure they did NOT do an alignment after the repair because my steering is offset about 25 degrees I order for me to drive straight. (You can see it in one of the photos.) Overall I am not impressed with the quality control they presented with my vehicle