Firestone Complete Auto Care

I only buy tires here; it's handy enough, and the management staff is good to work with. My only problem is the lack of care some of tire techs apply toward lugnut removal and re-installation. I've emphasized that I DO NOT want my wheel nuts loosened or installed with an impact wrench, yet 2 out 2 times a tech has done exactly this and managed to jam up two lug nuts on the same wheel of the same car. I always have to go over each lug nut to verify that they still work, and that they can be LOOSENED again with a hand tool. Firestone needs to enlighten their tire technicians to this problem (I probably speak for others) and ensure that these guys are willing to abide by factory torque values and ensure that the customer can break his own wheel nuts to address a flat tire. Impact wrenches RUIN studs and lug nuts. Granted, individual people have different physical strength, but torque should always be the same, and impact tools SHOULD NOT BE USED to loosen or tighten. Service: Tires

From the moment I walked in I was greeted promptly, cordially and professionally. My requests for service were met with 100% satisfaction. Huge kudos to Kyle, the front of the house lady and Roy. Just dynamite. Service: Tires

Came in with quite a healthy job I was needing taken care of, they tackled it with smiles on their faces and utmost professionalism. Communication was great along the way, and they even saved my LED wheel lights and handled them with care too. Definitely would recommend this location if you’re concerned about peace of mind