Firestone Complete Auto Care

Wow what a great experience. Totally satisfied and happy. My technician was Jamean and he was great. He took his time and explained everything in detail. I was about to leave with car as is and he explained that that would be a bad idea. One of my brake calipers was locked up. Because of this he was unable to change my brake pads. He took me back and showed me how I had one pad completely worn down and one that was brand new like it had never been used. So effectively my car only had one brake. Jamean looked genuinely concerned for my safety. Took his time and answered every annoying question I had. And he was able to fix and free up caliper which saved me money. Instead of taking the easy way out and just replacing the part, he took his time fixing mine and saving me a lot of money. He is a great person who genuinely cares about customers. My sales person Alexander was awesome too! Explained everything upfront so there was no hidden or unexpected fees. It was truly a great experience!

Called at 1pm on Black Friday to order a heavy duty battery for our teenagers Jeep, Laurie was professional and efficient in getting us the perfect Die Hard at a reasonable price and had it ready for pickup in two hours. On.a.holiday!!!! Perfect experience as always. Thank you

I went to firestone to replace my radiator. Was given an estimate of over 1000.00 and told I needed a radiator, 595.00, thermostat, 215.00, and flushing 165.00. The labor was 380.00. The mechanic I went to charged me 385.00 for the radiator , tax, and labor included. Didn't need a thermostat. My cost was almost the same as what firestone would have charged me for labor. Never again will I take my business to them.