Firestone Complete Auto Care

I highly recommend this Firestone location. Chris and Eddie helped me so much today. I live in East Memphis and work downtown. I had a flat tire Thursday and took my car to my usual Firestone location Friday and Sunday but they told me they were too busy to even look or work on my tire. So I went to this Firestone location instead. I was more than willing to wait, but it only took 1 1/2 hours for my tire to be fixed. AND it was covered under my warranty!! This will be my Firestone location in Memphis now. I appreciate excellent customer service! Service: Tires

Not quite impressed. Their charge is not justiable like pouring a coolant labor is 60 dollars and replacing other parts they're not paid per hour but by the price of parts they replaced in minutes. Ex parts worth 160 $ labor is 170 $ or more. It's a leaking radiator and host

6 hours and $350 to replace a single spark plug. Told us they ordered the wrong part 2 different times and took 3 "test drives" before figuring out what they were doing. They only did this because my wife took it in without me. Waiting area full of women being told to "calm down" while they were made to wait all day. Men came in and left with prompt service. As soon as I (man) called and chewed them out, they got the right part put in, finished the job and gave us 15% off. Blatant sexism.