Precision Tune Auto Care

Please do not go this place for any services including oil changes. They just don’t know how to diagnose problem and I have to visit 3 times for the same problem. They kept a week for repair and promised to do on Monday/Tuesday and I called on Tuesday then they say they are not sure when they can get it done. Very unprofessional and ethic less people work there. Manager Daryl is just useless guy to talk to. He is rude and doesn’t have any responsibility to answer customer properly. He says take your car if you want. We will get it to it asap but doesn’t give any definitive answer. We all have to work and not having car for 10 days makes it difficult for anyone. Please don’t waste your time to take your car there. It is just going down business.

Last Monday, the 24th of July, my morning began easily enough. I Google'd 'oil change' and I called 'Express Oil Change & Tire Engineers' asking how much an oil change for a standard 2019 Equinox would cost. The woman who answered the phone (who couldn't have been nicer) politely explained it would cost ninety-eight dollars and some change. I asked if appointments were required, and she said no, so I thanked her and proceeded to call the next business on the list, which happened to be Precision Tune. I'm so glad I called them because after putting them through the same routine, their price was less than fifty dollars out-the-door!! Looks to me like somebody was trying to "engineer" $50 out of my pocket!! I was 5 minutes away, made the trip over, and Brandon took excellent care of the job while giving me some helpful, local advice, as I'll be moving to TN soon. I promised Brandon I would leave a review, so here it is. Thanks again, bro, for the great service, attitude, and professionali

I am a musician and was in town for rehearsals. When I left rehearsal after midnight, my truck wouldn't start. Based on the symptoms I thought it was the fuel pump and had it towed to Precision Tune the next morning. He agreed it was probably the pump but could also be something else in the fuel line. This was a Friday and he didn't have time to open it up until Monday. On Monday, he called me and informed me the truck was now running (even though he confirmed it wouldn't start on Friday), and he was hesitant to just throw parts at it without being able to confirm 100% that it was the fuel pump, especially when it could've been something else much cheaper to replace. I ended up coming to get it and driving it home to Athens, GA. I greatly appreciated his honesty, and if I should ever need help in Chattanooga again, I know where I'm going. Highly recommend!