Sam Snead Tire

Need to make this as short as possible and to the point without going into details that really don’t matter. Just like every customer Sam Snead Tire has ever had, I needed service and they provided me with a quote and repaired the item. (I didn’t have an appointment so I left it with them and they worked me in) Still had a concern when vehicle was picked up so I took it back immediately. Without me asking or expecting them to do anything, they took it back in the shop, they fixed the issue and sent me on my way at no additional charge. Wow! That would have cost a couple hundred bucks for the additional repair anywhere else. Best part was, they did exactly what they said they were going to do (actually more) and didn’t charge a penny over the quote. (also gave me a discount for paying with cash, plus the additional work for free) To top it off, Matt was a pleasure to speak and deal with on the phone and in person. Wish all my life experiences were this pleasant. I will go back to Sam Sn

I hate doing this but I also don't like being taken advantage of.. I have been going to Sam snead for quite a while with all my vehicle needs and they are always friendly to me, well today I paid for a power steering pump along with a rack n pinion to come home and let 2 guys check it out to tell me he didn't change the pump, I called and they said they forgot to delete it from my order and they did give me a refund but now my vehicle isn't shifting (no issue before) they said they don't work on that and said it wasn't their fault. I am pretty upset considering I had to get a loan to even fix it and really need my vehicle cause I have kids.. lesson learnt.. always bring a guy with you to a mechanic shop I guess..

Had my truck alignment done . Great job. But a little pricey. But overall great job