Firestone Complete Auto Care

They were short handed but still able to take an unscheduled appointment and get it done quickly. Great service! Service: Battery

Took my suv there. Told them what’s wrong and told them I need the car back in 2 days. Everything was minor an oil change, tune up, and battery. Called them for the car they haven’t start. He said you’re next in line. Call early the next morning they still have started. Called cause they didn’t call me. Called about 12pm and again at 4:30 pm on the day I needed the suv back. Still I’m next in line. I said I need the car back tomorrow sir. He says “it’ll be ready.” I decided to go back there at 6:30pm suv still in the same place I parked it. Needless to say I took my car back. All you had to say was “We are backed up and can’t accept any more cars.” Instead you wasted my time. I will not be back. So unprofessional.

Young gentleman at the counter had the best customer service, I noticed he made sure everyone that walked in the door was greeted and you could definitely tell it was genuine! Sometimes an oil change can seem a little overwhelming especially for a women… This place is different…. It’s very open and spaced out seating, television and even a charging station with every kind of charger you could possibly need for your cell phone! Restrooms are located right by the front desk so you can easily find them and ladies restroom was very clean! The drink machine is located right outside the front door , they had bottled soda and Gatorade ($1.50) and drinks were nice and cold. They do accept walk-ins however I think it’s best if you make an appointment! I would highly recommend this place to everyone. They also made sure that I understood everything about my car and the services I had done with a detailed receipt. I felt that everyone was very upfront and honest and I will continue to bring my b