Anderson Ford Service Center

Went for an oil change and should have just went to jiffy lube which is much quicker and affordable. I got my vehicle check up list back and noticed that there were things that needed to be replaced. They failed to inform me of anything else that was wrong with my car Service: Oil change

Lenny in the Service Department was an absolute godsend! I’m from out of state, and I was having issues with my truck. He went above and beyond in helping me get it taken care of within 24 hours. He communicated timely and effectively and was so very kind. Even those that didn’t directly assist me but were aware of my situation were so nice! A HUGE Thank You to Anderson Ford! You all deserve a raise! Service: Auto maintenance

Bought a great car, but they need to improve their detailing department and the coordination of the dealership. Sales people dont know things they need to, too smoothly sell the vehicle which causes inconveniences down the line. I had to make 6 seperate trips to the dealership after my trade in/ purchase to fix issues with the sale as well as give them the correct total for my trade in when they didnt pay it off the first time. They also expected me to come back in at specific times to do things when im a full time employee and student. Overall its a great car that i purchased, however things were slightly over promised without enough context. All the sales men were nice enough, There was just a lot of communication and organzation issues on their end.