Harold Crook's Garage

I don’t know the name of the individual I was speaking too but they are completely racist I walked and got completely ignored for like 20 min I then proceeded to speak to someone because I needed and inspection and got nothing but attitude I then saw a white man walk up to the counter and it was like a whole other person appeared behind the counter. Would not recommend

I can’t say enough nice things about this place or the people that work there, I called from New York City nervous I wasn’t going to be able to find anything anywhere for availability and not only were they able to take care of me that day but they also help with several other issues involving my car, fair price is great service couldn’t recommend a place more honestly.

My car was brought to this shop for an electronic throttle controller replacement. They decided to install a non oem replacement for a variety of their own reasons and did not disclose this to the customer. 2 days after the job was completed by Harold crooks, the dashboard showed the electronic throttle control light. When we called to report this back to the shop, they asked us to drive it back to them. After several days, they reported back that although the light for the etc is showing, we shouldn't be concerned. A strange thing to say when the vehicle is showing that it needs to be checked. After they discussed this with Jeep, they determined that the issue was that the vehicle wasn't registering the non oem part appropriately, so they would need to get the oem part. Delays on these parts were estimated to come in on 9/17., and the shop stated they would call us if the part came in or if there's another update. We never received a call, and have had to prompt Bruce and Co