Monro Auto Service and Tire Centers

Always a great experience here! Steve is very honest, professional and kind! He’s helped us several times with me and my husband’s cars, and I appreciate all of his help. I appreciate his honest and transparent approach. He offers a great customer service experience. Thank you Steve!

I bought a car battery at Advance Auto Parts (as sort of a preventive maintenance measure, since my existing car battery was 7 years old and *still worked completely fine*). Advance will usually install a battery for free but could not since my car required a hose to be moved. Called this Monroe (across the street) and asked if they could install my car battery for me. I was rudely told I would have to drop the car off no matter what. No matter how long into the future I wanted to schedule it, I would have to drop it off and could not wait while they worked on it. They would “get to it, when they get to it”, essentially. This is for a simple battery install... Guy was super unprofessional on the phone and basically said it was only him and one other guy working there, and that unless they knew me personally they don’t do work “on the spot” or make appointments. I even asked if I could schedule it one month out, nope. I ended up installing the battery myself, which took about two hours.

Monro is excellent and the go to solution for my cars regular maintenance needs. Whether it be routine oil changes or inspections monro is my go to place. Excellent customer service and quality work is always done. Steve is amazing at this spot as well and treats customers with respect and courtesy! My go to place !