Trusty Auto Repair

Did a great job diagnosing and fixing the issues with my car. They were polite, efficient, and came in under their quote for the repairs. Will for sure be using them for any future auto needs I have.

It’s unfortunate less 0 stars isn’t an option after my experience with Trusty Auto repair. I gave them my ‘14 WRX December 9th 2022 to replace my clutch master cylinder. I had started the job myself and got stuck where I had connected the clutch pedal to the master cylinder with a wingnut and bolt because I was having too much difficulty with the clevis pin that was supposed to connect the pedal to the master cylinder. After my clutch failed and spending $145 at Pacific Race Engineering one of their techs told me Trusty Auto hadn't installed a clevis pin and used the hardware I provided leading to my clutch failure. After speaking with the owner he blocked my number and after informing him of my willingness to litigate he continued to be evasive. Save yourself some money and have peace of mind taking your car elsewhere. I opted to spend $2000 on a new clutch instead of litigating for $10,000. Service: Auto maintenance

Don't get fooled by the name. I would not call this place one of high integrity and transparency. They might be technically decent when you come in with a very specific repair request, but absolutely do not send your used car there for a diagnostic before trying to sell it. They listed several issues with my car which weren't actually a problem, they were fixed and parts changed months ago. They then confessed to "just assuming" the repairs are needed given the car's odometer. Sloppy. They quoted the car for $4,500 of repairs! When we went to one of the most reputable (and expensive) places in town and asked them to check it out- we came out with a $600 bill for new rear breaks. I would much rather give my business to a place that does not take advantage of an average person's lack of mechanical knowledge. Do your work, and stop "assuming". Also, we did end up selling the car to the person who first requested the diagnostic. They are very happy with their purchase and spoke in leng