Firestone Complete Auto Care

The manager, Earl, is very friendly and knowledgeable. Definitely a “car guy”. Thank you for showing us the issues with our tires. Also for completing maintenance and safety inspection. I feel much safer with that completed and riding on our new tires. We actually noticed how much smoother and quieter the car is now with the tires Earl recommenced. Looking forward to a little better gas mileage too!

As a future customer reading this, I hope you take care to read the most recent reviews about this Firestone location. I bought tires here in the past and everything was efficient and fine. Rotations come free when you buy tires here. Unfortunately this means nothing now as I can't seem to get them to see my car. I've made three appointments in the last 2 weeks and shown up to all of them. Everytime they asked me to reschedule. After the last time I had given up on trying. I brought my car in the third time and it sat in the parking lot for 2 1/2 hours. When I came to pick it up all I heard was "sorry it didn't make it into the bay". What's the point of making appointments when it means nothing to these people? The laughable part is all of the 'honesty' and 'integrity' decor in the reception. Do not waste your time here. This place is a joke and deserves to go out of business.

They used to be SO much better when John was manager. My last trip was a bit disappointing. To be fair, woman at the counter gave me $20 off my bill when I voiced my frustrations. That did help lessen some of the sting, I trusted John to take care of me and i miss that.