Wilson's NAPA Auto Parts of Albany - TWGW, Inc.

Had a long windshield crack. Wanted to try to stabilize it, but one of the people knew that none of the adhesives would help unless the crack got properly drilled. He's probably right-- and saved me some money. 5 stars for the good recommendation, even though it lost them money.

I bought a battery less then a week ago and it's pos terminal just spins when u try and take the nut off and Napa will not honor the warranty for a manufacturer defect and im out of a battery and my Simi is in the middle of the road so I'm out of everything and no money to buy another one so no stars for them

Tried to return a belt, never used, had it in the back of the car for 2 weeks. IMO perfectly fine no cracks or worn signs... pictures included. With packaging and receipt. The guy who said he was the manager, after inspecting it declined my request arguing I used it. Very frustrating customer experience. When I know it never left the back of my car, but a very young guy tells you different. Manager experience on customer service should be required before promoting anyone.