Jim's Transmission/Auto Center

The Communication between the shop and the customer are few and far between. Jim the owner is a nice guy. When I first brought my truck in, It was clear there was an issue with the transmission system. The plan was to fix the cooler lines that busted, then see if the transmission worked properly. Jim originally quoted me $740 to fix the cooler lines. I agreed to this price taking to consideration it was still higher than most shops. I had to call the shop every day to see what was going on my vehicle. Every time I called, he told me he would give me a call shortly with an update. I never received any call backs. I called once again, as I did every day prior, and was told of the truck was ready to be picked up. When I got to the shop and received the invoice, I was in SHOCK. The final cost was $1180... $440 more than I was originally told. The invoice had an transmission service that I was unaware of it until I came to pay. I was also never notified about the additional charges or work

I took my Mercedes in for an engine mount replacement and replacement of a small adapter on the radiator. He suggested doing a cooling system flush and I agreed since the radiator had to be at least partially drained to replace that fitting. When I picked the car up after the flush I drove to a doctors appointment and the engine was running cool. Later it was running hot. It runs as if the thermostat is busted, but I cannot be sure. My cooling system uses 16.4 quarts but he only used 11 quarts of the 19 quarts I supplied him. The adapter still leaks and when I called him he told me to please not call again. I also gave him detailed instructions from Mercedes Benz on the proper procedure to replace the motor mounts. We went over the instructions in great detail and I marked important areas on the copy I gave him. He DID NOT give the instructions to the mechanic, just put them in a folder. As a result, the mount replacement was not done as specified by Mercedes. I tried to discus

They put a transmission in my car 8 months ago they told me I needed a bunch of work done that totaled $3200. They told me they could save me about $1000 If I put a used 60,000 mile transmission in it that had a 1 year warrantee. It went out 2 months ago. I had it towed back they said they fixed it. I drove it for 2 days and it the Trans stopped working. I had it towed back in they kept it for a week and a half. They called me and said it was fixed. I drove it for 2 days and it stopped working again. I had it towed back. They said it needed to have the new transmission fluid that was only 6 months old flushed and charged me $200. I drove it for3 days and it broke down again. They told me the Trans problem was a figment of my imagination and said I needed to change the plugs and have the fuel injection system flushed. I put the car in gear and it won’t move forward or reverse. I’m not a mechanic but that’s not a spark plug issue. I told them just fix the transmission so I can take it h