Firestone Complete Auto Care

People at this Firestone were very considerate and helped me with all the problems i had with my car and suggested me which would affect me or not . They help me to solve my problem.

I brought my car here last week in order to get the A/C looked at, as well as get an oil change. This was the first mistake. After getting the car back a day later they had done the oil change and looked at the A/C. They had put dye in the A/C and notified me to bring it back within a week so they can double check the A/C to see if there was a leak. Once I returned the car after a week I notified the front desk person that they needed to re-check the A/C to see if it was leaking since they had put the dye in it. I NEVER ASKED THEM TO CHECK FOR AN OIL LEAK. I had no reason to think anything was wrong with my oil pan. A day goes by and the same front desk person calls back and says that they found a leak in my oil and I needed to replace the oil pan. Naturally anyone would wonder why in the world they are looking at my oil given that this is an A/C issue. The employee obviously didn't look at any notes from the car that had been there just a week prior. They continuously blamed me for T

I've used Firestones coast to coast since the mid-90s for almost all of my auto service needs and have usually been satisfied. I had been filling my tires w air much more frequently than normal and also had a brake light recently go out. When my air pressure light popped on just a day after filling the tire, I ran over to this location (first time visit and no appointment) and Ben took the car in, despite having only a couple of techs scheduled that day. He seemed more than happy to take a look and never made me feel that my unscheduled visit was an unwelcome hindrance on his day. Early that afternoon, he called to let me know that his tech had pulled a handful of roofing nails from my tires, patched them up and swapped the brake light. The cost? 4 bucks for the bulb and zero for the time it took the gentleman to do that labor. Since my tires were purchased at Firestone, that was covered, but I definitely did not expect him to waive the labor charge completely. Edmond is lucky to hav