Firestone Complete Auto Care

Dropped it off for brakes 7a on a friday, now 7p on monday "He fell a little behind" "I was waiting last second to let you know" Unsuspiciously, power steering immediately goes out.

They are always fast and efficient. They explain things to me super well and are patient when I have questions.

Zero stars if I could...Highway robbery. I went in needing a brake line replaced, as it had cracked, leaked out all brake fluid etc. Petal to the floor kind of thing. Very scary to drive like this, obviously. I took it to Firestone where they quoted me $1,215.15 to replace a brake line. They said they needed to take off the subframe to get to the line, and included 6 hours to do this. They also wanted to charge me for an entire role of brake line when I really only needed a few feet. Needless to say, I got another opinion and was able to get the exact same job done for $188.65, nearly 10% of the Firestone price. I think Firestone quoted me this way because they believed I had no other options due to the unsafe nature of driving without brakes, however for those kinds of numbers I was willing to risk it. Even if I chose to have it towed rather than drive myself, it would have still be significantly cheaper than their quote. I will not return to Firestone, EVER. First time, las