Monro Auto Service and Tire Centers

Robert told me the part I needed was a engine cooler. I looked it up an say I can have you all order it or I can get it for 100 or so dollers. He said no your looking at the wrong thing you can't get it for that price. So I say go ahead order it then so he orders a engine oil housing unit because thats what the dodge actually needed. I see that on the bill the actual part an I look it up it's a 125 bucks I was charged 560!! An check this out where they order it from over at dodge it cost 440 they already charged a lot for labor that's was very shady!! Stay away from Robert over at Monroe Auto service Fairfield on feilds ertel he is out to upcharge parts an lie about what is needed to keep you in the dark as a customer Robert needs to be fired!!!!

I paid for an oil change and tire rotation and when picking my car up they rotated only the one side or did some odd clockwise rotation pattern and left one of my lesser worn tires on the back. After bringing it up to the manager, he argued with me about it for a few minutes and then finally brought it back to correct the issue. Nicholas the manager was rude and didn't know how to properly handle a customer issue. I don't want anything for free, I want to make sure any potential future customers see my review before making a decision to do business here.

We had a camper tire looked at. Robert is a great guy and up standing. I didnt get the guys name that brought the tire out but he was very polite and helpful too. They made everything very nice.