Tire Choice Auto Service Centers

I had an appointment set up for a simple tire install. I pull in, wait close to 20 minutes with not a soul in sight and a kid comes in and tells me that their tech went home for the day. Not a single call, text, or email sent to me stating that my appointment would not be upheld. Absolutely ridiculous! Ended up going to the location on Hard Rd and the manager there, Jim, saved the day. Do yourself a favor, avoid this location at all costs considering that they obviously don't care about the people they serve and only care about collecting a paycheck at the end of the day.

Ayo David M. was super helpful, super quick and super polite. Always have been a long customer of tirechoice/Monro, this location definitely is my favorite now by far!

New tires were purchased and installer chosen through Amazon, my first time using this method and probably the last. Installer didn't have confirmation from Amazon for the payment, which delayed the start of the install as we worked together (I had to look up my order and provide the invoice information) to verify I had in-fact paid for the install. After tire install I did a walk-around of the vehicle and found 3 of the 4 tires were installed with the inside of the tire on the outside. The installer tried to convince me this was OK, but the tire pattern on the sidewall clearly didn't match and it also states on the sidewall "Inside". The manager of the facility seemed to have a good understanding of the tires, unfortunately the installer did not. They eventually confirmed they were not installed correctly and re-installed the tires correctly. Overall delayed the process by about 30 minutes, but shouldn't have happened and should have been caught before trying to send me on my way.