Mercedes-Benz of White Plains Service Department

Hello everyone. I wish I could give these people zero . Stay away from these people and also this dealership. My wife and I went to this dealership in October 2022. We’ve been asked to see Jefferson Al Monte . Initially he was okay , typical salesman. Once we got approved he was acting arrogant and kept blaming Mercedes system for his incompetence.Anyways the sale was done without getting any discount nor full disclosure on various items. Within the first 15 days of buying the car unfortunately got in to a small accident and the person who hit the car was nice and ready to pay out of pocket . Went to this location and met their body shop guy MICHAEL WHITE . The most unprofessional gentleman , lack of knowledge, kept saying “PARTNER” , and gave an estimate and an appointment for December 12 2022 . Advised will arrange a loaner , since then to today January 20 2023 never heard from him . Have no record of my appointment. When I called his assistant Ms ZORAIDA have no clue what’s going on

Friendly excellent service

Daniel is an excellent sales guy. Very friendly and helpful answered all my questions.