Goodyear Auto Service

Had a good experience. Brought in a 2009 Saab with multiple problems. They were able to fix everything.

Update from 6/922 After my previous review (below), Scott (the manager) reached out to me about my concerns. He understood why I was frustrated and gave me a partial refund as well as a coupon for a free oil change. We discussed my interactions with his staff, which he acknowledged needed to be improved. I was impressed by his responsiveness and his desire to maintain me as a customer and overall desire for customer satisfaction. I know that it has been a challenging time for businesses as whole in hiring staff and the automobile repair industry has been particularly challenged since they need trained employees. Based on today's visit, I am absolutely willing to give them another chance. Original Review (6/7/22) I have previously used this location and had good experiences, but I think they must be under new ownership, and their service was abysmal. I brought in my son's car for a free tire rotation and alignment check. First, they had no record of our appointment so what should have

Dropped car off in the morning for oil change and inspection. Told them no rush and that I couldn't pick it up till end of day. They still got it taken care of pretty quickly.