Firestone Complete Auto Care

Bought tires last year almost $800 dollars went to get my tires rotated, on 1-11-23 told me I needed a tie rod end , it was 7 out of 10 for wear, 270.00would no if my tie rod was bad it isn’t , next my battery was weak 250. To replace it I can buy a new battery for 150.00 said I was all set, my back seats were popped up, looking for something in my vehicle?? Or changing the tires from inside? Never rotated my tires!! They were marked, arrogant, guy at the front had no answers, when confronted , Shitshow,, all the way, would never go back,, BEWARE!!!!!!’ Service: Tires

Brought in my car in for a terrible sound I didn't know what it was. They were upfront and honest they not only gave me a great price but they showed me the issue was my brakes and took the extra second to explain how and why they were failing. These guys are great!!!

I pulled in at 4:40pm on 7/15/23 with a screw in my tire, my sensor told me I was losing pressure in that tire. The clerk told me he was closing soon to come back tomorrow. I said I have a screw in my tire and I am losing pressure, if I leave here I will be stuck on the side of the road. He said too bad I am planning to close soon you will have to come back tomorrow I can't help you. Directly next to them is Mavis tire (Thank God), I pulled in there, they understood this was a problem so they put my car on a lift, pulled the screw and plugged the tire, I paid and was on my way. I would never, EVER, give a company like this my business, just on the principal that they were entirely willing to leave me stranded. Mavis right next store was professional, courteous, and fair priced.