AutoZone Auto Parts

Sorry but my experience here was not a good one. The lady at the counter, after looking at me and asking can I help you, continue talking to the person next to her. I needed to purchase a battery and have it installed after calling and them have them say to bring it down, only to have her walk two steps outside, look at my car and tell me they don’t do hybrids. I went over to Advance Auto and they installed it for me there no problems. She clearly did not want to be bothered.

Horrible Customer Service. Was told a part that I pre-ordered for overnight delivery was going to be there the next morning. Called before I made the 1.5 hour drive to confirm that the truck and the part were on the way and Patrick confirmed. Showed up at the time that I was told to be at the store after the truck came and was told I was one of the "unlucky customers" whose part wasn't on the delivery truck. Would have appreciated a call as as soon as the truck came without the part. With fuel prices the way they are I drove over an hour for nothing.

Helpful staff got me all I need for my car job