Lia Hyundai Albany Auto Repair & Service Center

I am always impressed by the service I receive at Lia Hyundai's service center, especially from Mike Carpenter as my Service Advisor. Mike really goes above and beyond to make sure I am fully involved in my car's service, and that I know exactly what's being done and how much it will cost. He's totally transparent about the entire process, and is so patient with all my questions, even the silly ones. I've never once felt pressured or that I was being "upsold" something I didn't really need. When I went to pick up my car after my most recent service, the amount I owed was exactly what Mike said it would be, down to the dollar – no surprises. Thank you, Lia and Mike Carpenter!

I so appreciated the professionalism and candor of John King, the person in charge of the maintenance service on my 2015 Accent. I come to this dealership solely for any work that has to be done on the car and have been doing so since 2016. I have an extensive record of maintenance visits with them and am so very glad I do. And although the visits I make are 99% maintenance visits, If I am told that something should or needs to be done, I accept their judgment and expertise. I have found this to be to my credit. I am so grateful that the operation of this vehicle has not failed me and it has taken me almost 70,000 miles with assurance. John suggested some not so major work that should be done and the only reason I had to turn it down on this particular maintenance visit was because of time constraints. I am certain, and assured John as much, that I will have the service next visit. I was told what was necessary and what was optional leaving the final decisions to me without any sales

Always a great experience with the service team at Lia Hyundai. My questions always get answered & I’m in & out in a timely manner. I don’t feel like I’m pushed to buy things just to buy them. They educate me about my vehicle & best care for it. Highly recommend