Firestone Complete Auto Care

Had my clutch and both front axles replaced recently. Frank was very helpful explaining what needed to be done, how long it would take and made sure I got the best deal possible, even let me know about a discount available online. I’ve been using this location for several years and will continue to do so.

I walked in to get pricing on a radiator coolant flush. I talked to a staff member who seemed very hostile. He told me i couldn't get the flush done unless i paid $ 21.99 for a 20 point car inspection first. I told him i recently had a 20 point inspection done at a Nissan dealership as i had just replaced my catalytic converter. Without missing a beat he said they wouldn't take another dealership's inspection. I then said to the staff, well then your telling me unless i pay you for another 20 point inspection you will not do the coolant flush? He said, that was correct. I walked out. What an outrage.

Honestly a trustworthy business. Took my car in for an alignment and they weren't able to get it straight. That said, Jerry (the manager), spoke with me and was very understanding. He was able to issue a refund, although they did try to get it straight one more time. They did everything they could and when it was clear they couldn't fix the issue, he made it right. I'd recommend this business for anything you need.