Mavis Discount Tire

I visited this place three times over four years- brake job, tire install, and rotation with tire balancing. The brakes were the only job I didn't take a major issue with. After the tire install, there was a slow leak on one tire but I didn't make a fuss because I have an air compressor at home so I rationalized that it wasn't terribly inconvenient for me to just top off the air at home when needed. The last job, rotation and balancing, was half done. They never rotated my tires and I know that because of the slow leak. I never bothered calling them because they offer free rotations and thus never charged me for it. The balancing was done but the rotation wasn't. It doesn't make sense because they'd need to remove the tires to balance them anyway. Like the few negative reviews here, I don't dislike the place but I wouldn't ever want them to touch my car again. I lost all trust in this shop and I'd encourage anyone considering the place to shop around and check other garages. If you do

I highly recommend anyone going to Mavis in Westfield. There aren't many places that not only provide great customer service but honesty and integrity. The manager Rashid is an amazing person and manager. He always takes good care of his customers ensuring they are safe and satisfied. He is a man of his word, very humble a treats everyone with respect. He is also an amazing leader to his team. He continuously goes above an beyond to make sure. No matter what the repair, I always have peace of mind knowing i am well cared for. Thank you again :)

I have been coming to Mavis for years to buy and install new tires on all my cars over the years. Previously I posted negative review of what happened. I am changing this review to 5 stars . They called me next day to resolve the issue, scheduled me for an appointment and fix the problem that I had with tires . I must say that they exceeded my expectations and stood by their word. Manager at this location is the best and will do anything to satisfy his customers. Please don’t hesitate to visit them if you have issues with your car. Thank you again for amazing service.