Crash Champions Collision Repair

I have used their services in the past and each time was taken care of. Recently, while on the hunt for a used car purchase, had some questions that their team were able to kindly assist me with. While the purchase for the vehicle in question did not happen, I know that if there is a need for work on a car, they are my first choice.

I am extremely disappointed in this body repair shop. My car has been there since September, and right now they have me at a stage of telling me that it'll be ready every Friday. It's the fifth time being told that and I've given them enough patience, going on the third month of them having the vehicle now. Not only that, but after they agreed with my insurance company on themselves paying for my rental, I get charged by the rental company not even 3 days later. This is ridiculous being it my first time using this company, and will definitely be my last using any crash champions repair shops at all. Hopefully I get my car back before end of october ATLEAST. Services: Painting, Body & Trim, Welding

First impressions were great with the initial estimate. Staff was friendly and helpful and estimate was quick and easy. The whole process after that wasn't so great. I was told they would only have my car 3 days and they actually had it 5 days. My repair bill was 15% higher than the initial estimate which to me is a lot especially being a self pay customer. When they called me to tell me my bill would be $200 more the lady couldn't fully explain to me what the extra fees were for so I had to call the next day to discuss with my estimator who acted like the extra cost wasn't that much compared to other peoples bills that get additional fees added. I understand an estimate means that amount can vary but I was not expecting it to be that much more. I'm also not satisfied with the paint work that was done. There is a visible paint drip on my door and also imperfections in the paint that looks as though dirt was on the door before they painted it. They told me I could bring the car back in