Collision Specialists, Inc.

My experience mirrors the negative reviews earlier: major and sometimes unjustified changes to the estimate, above-market prices, unsubstantiated claims for work that may or may not have been done, additional damage caused to the car, and poor communication throughout. I thought I might be unreasonably mad with them since I'm personally invested in getting my car fixed promptly and affordably, but when it was all done, even the insurance adjuster (who had worked with them before and has obviously no personal stakes in the game) said that he would no longer recommend anyone to work with them. This place should not be in business. I came in with a run-of-the-mill fender bender, and got a reasonable initial estimate that the insurance was willing to pay for, too. The first surprise was that the final estimate exceed the initial by almost 40%. I anticipated some increase, but a shop with this much experience should be able to eyeball the costs of basic repair much better. But a big part o

Highly recommended! FIVE STARS for the great service and the additional Five Stars for Andrea who flawlessly coordinated with all, provided timely responses and went on additional miles to repair my car. When I got my car it was clean like new and they cleaned inside the engine area, looking like it came out of the showroom. I had a few minor scratches, fine lines which Andrea helped to fix them. Sweet customer service and professional workmanship. Thanks so much Andrea and the technical team for the great work!!!

I was referred to Collison Specialists by my Volvo dealership after getting in a fender bender in November. They were booked out a few weeks, but I knew that I rather wait for a body shop that came highly recommended as a certified Volvo specialist. I dropped my car off on 12/6 and picked it up on 12/30, as there were delays with the manufacturer for the parts that needed to be replaced- no fault at all of Collision Specialists, as I was also trying to call around to find the same OEM parts, but everywhere was sold out. During the process, they were extremely communicative, professional, and answered every single question I had. When I picked my 2021 XC40 up, it looked brand new again and they did a phenomenal job. I am incredibly happy with the results and could not recommend them enough! Services: Painting, Body & Trim