East Franklin Car Care

I came to East Franklin Car Care with a water leak on floor in the driver’s side of my car. I asked them to try to unclog where water drains out of the AC because I thought that might be the problem. (I don’t know anything about cars, just read it on YouTube.) They told me once they were done that one side drained fine but they’d have to take some big pieces of my car apart to make the other side drain, and it would cost more and take a while, and they couldn’t guarantee that would fix it. The two staff members I spoke to both looked super guilty while explaining, and in the end that’s why I decided to go with someone else. They charged me $10 less than they quoted since they didn’t fix the problem. When I left I saw the sunroof cover had been moved, and there was water on the edge of my sunroof. I NEVER open my sunroof or move the cover. Later I had someone different fix my car who’s been making these repairs for 30 years and his work has a warranty. It took him 15 minutes to fix it a

Took my car here for an oil change/tire check for the first time yesterday and the service was incredible. I hate walking into any car shop as a woman, but the woman working the front desk was so sweet! I told them the battery in my car key was dead and they replaced that for me without me even asking. I've been taking my car to the Mercedes dealer for any services needed and it's almost triple the price. I will definitely be taking my car to East Franklin from now on! Service: General repairs & maintenance

I took my car there for an oil change. Not only did I find the previous mileage sticker in my door but I also had my tire pressure light come on after the visit. A few days later I had the protective cover on my car fall down while I was driving which xould have ended horribly. I was apprehensive about this place anyway. They overcharged me for my oil change. I dropped my car off at 11:30 a.m., never got a call that it was ready so at 3p.m. I walked over and it smelled like a marijuana factory in there. I would not ever recommend anyone to waste their money at this place.