Firestone Complete Auto Care

Worst place ever I got new tires put on and they had the rotation going in the wrong direction.. manger Alex and Shawn was no help when I went back to get them fixed

Consider this your WARNING!!! DO NOT TAKE YOUR CAR TO FIRESTONE EVER!! I went in to get an oil change September 27, 2023, at Firestone on Stateline Rd. in Southaven, MS. First disappointment is they ripped me off charging me almost $80 for an oil change on a 2001 Camry. I waited until the end of the transaction to tell him I had a coupon only to be lied to and he told me he already added the coupon. I asked him how can you add a coupon before you even knew I had a coupon? That really made me upset. I went ahead and paid. They are Scamming and RIPPING people off. I only drove my car 3 times after the oil change. On October 4th, I came home in the car and left back out hours later to pick my son up only to notice a huge spot in my driveway. I dabbed it with a napkin to see if I could tell what it was. I automatically thought to check my oil. I checked my oil three times, and there was no oil on the dip stick at all when I pulled it back out. I immediately called corporate. They gave me t

I experienced a blow out on highway 55 in Memphis. My daughter and I had to call around to about 20 tire repair companies trying to find tire that fits my car. Firestone in Mississippi was the only open tire shop that had my tire. I live in Missouri and was heading to Louisiana. I explained to the manager that I was on a time schedule and could he please help me. There was a two wait but he asked if my tire was off my. I said yes because AAA had come and put my spare tire on. So the manager took my flat tire and put a new tire on and got us back on the road. I can never thank him enough. Thanks ???? again.