Gateway Tire & Service Center

*I am not the one who took the car just for clarification * We got 2 ties put on new rims. We had to go back multiple times. Although nice to squeeze us in at the end of the day, we are disappointed. The first trip back was bc they put the wrong weights on the tires. We are talking about a car that is so smooth at 130 I can sleep like a baby. It was rough and bumpy even at 55. The next trip after getting that fixed was bc they didn't program the sensors properly the first time. Each time we went back, there was fussing from the emoyees about how they did it right and blah blah, but now that it's the way it should be, she rides like a dream. Can they do the work? Obviously!! Can they do it all right the first time??....idk but will question if I take my personal car there after this experience with his.

Came it because I hit a hidden pothole, and my tire was not happy about it. Gateway was - thankfully - super close to where it happened. I told them what happened, went to eat lunch close by, and after lunch it was fixed. They banged out the rim, and I haven't any issues since. Very friendly staff too! Thank you for making a potentially expensive and time-consuming issue quick and painless.

I had been using Gateway for almost 13 years. The last 2-3 oil changes and another issue is forcing me to look for a new place. 1. I once brought my own filters etc and they didn’t want to use them so next time they bought the highest priced ones from their supplier 2. I had a flat on a trailer and went there to borrow a portable air tank and the guy said they didn’t have one then I say one next to wall. 3. Lastly they didn’t tighten an oil filter and oil dripped out. Luckily I caught it in time. I hate looking for new vendor but I can’t support this