O'Reilly Auto Parts

After shopping in the Navarre O'Reilly's for years where service was very friendly and they definitely wanted to help you any way they could, this was in contrast very unfriendly! It was a year before anybody even asked me if I was a member to their rewards program! Maybe it's different if you're from the local Good Old Boys Club?

I found this store to have phenomenal customer service and support. I needed a number of different things and the team here was able to help me quickly and correctly. I was even able to return product from another O'Reilly location after learning the advice I received there was wrong. I will be coming back here in the future. Great prices and knowledgeable staff. Thanks!

Went to return a $9 quart of synthetic oil I ended up not needing at 8:00 a.m. on a weekday and was waited on by the manager who instantly was not friendly. I walked in and was the only customer in the store. He was behind the counter just standing there doing nothing and i said good morning to him as I walked over the counter and barely got a rude mumbled good morning back from him. Then told him I had something to return and he did the long very loud nasal exhale like I asked him to do something completely unreasonable. It was instantly obvious he didn't want to help me and even more obvious he did not want to return what I had. Then he looked at my receipt and saw I paid cash and said "if he could" kinda underneath his breath. I was about to say what does that mean "if you can ?!?" but he opened the drawer and very quickly fingered through the 5's that they had a bunch of (at least $40 or $50) then through the 1's that he again had a bunch of. Then after quickly shutting the drawer