Firestone Complete Auto Care

They were super nice when I came in to get a full set of tires up sold me and I left feeling as though I was over charged but satisfied with my new set of tires. Fast forward a week later tire pressure sensor comes on alerting me of possible low pressure. I returned to the location and was informed I needed to make an appointment to have the tire pressure checked. Waited 20 min was serviced and on my way a week later same issue. Super nice guy helped but overfilled one of the tires causing me to return again. Two weeks later same issue another technician removed air and filled the other tire. So 4 trips in I go for a oil change 2 days later was Informed of a nail in my tire which you would think Firestone would check for. Nope I returned early on 1/11 and was told they do not check for issues unless informed by customer. A not so nice gentleman interrupted my conversation with the lady and offered to help begrudgingly which resulted in over a hour wait and hopefully no cost to me. Serv

I brought my car in for an alignment on 17 SEP 2023. While I was waiting I met the Matt the manager. While we were small talking about the packers game he was super friendly. Since the car was on the lift I asked him to fix the lower under tray since I damaged on my driveway when coming to the shop. He didn’t hesitate and able to get his guys to fix it right. I’m very picky with my sports car and they were able to get it aligned within factory specs. Awesome customer service and got everything done in 30 mins! A+++ shop, I will be back.

I went here today and Kathy was an amazing help, she was very kind! You could tell she really takes care of her customers. I highly recommend this Firestone for any car problems you might have. Service: Oil change