Luther Collision & Glass

Terrible customer service and quality. I had no alignment issues when I brought my car in, and the day I picked it up my steering wheel started to shake going over 50 mph. I called the shop back and the front desk argued with me, saying it passed their inspection so any additional fees incurred in re-inspecting wouldn't be covered by my initial payment. So much for the warranty of their work. The shop also estimated 4-7 days for my car but had it for 11, all while texting the wrong number for updates. Service: Body & Trim

My experience could not have been better! Shen Chapin, body shop manager, was professional, patient, knowledgeable, and helpful answering my questions. He handled details of car rental, provided insurance estimates and direction, and he and his team did an excellent job repairing my vehicle. I very much appreciated the communication updates while my vehicle was in the shop. If your vehicle needs repair, Luther Collision & Glass in Hopkins, MN is the best! Service: Body & Trim

Picked my car up today. I’m pretty sure they even did a quick detail on the interior! (Makes me feel bad since I didn’t remove all the things from my car before dropping it off) I don’t have any complaints so far about the workmanship. The repairs look as good as new. They did originally estimate a week and it ended up being two - not a huge deal.