Christian Brothers Automotive Andover

Alex was amazing especially! He wiggled things around and fit me in the schedule when originally he didn't think there was any! They got my Jeep done a lot sooner than I had expected, gave me thorough information on the inspection, and I did not feel pressured to have any further Services done at the time! 10 out of 10 would recommend! And they offered to give me a ride to work and come pick me up when my car was ready! That's just freaking cool

By far THE WORST place to have an alignment. They charged me an extra $100 for it. I Took the car at night, The very next day in the morning i called because the car still pulls to the side. When I went back they said they don't guarantee their job and they would charge me AGAIN to have it fix.

Interactions with staff was pleasant but don’t be fooled. I took my Honda CR-V in for a check up for $43 and was told my rack and pinion needed to be replaced for $1.7k along with a video showing something dripping from the part. It was a misleading video since if you follow the flow of where the leak was originally coming from, you could clearly see the drip starting from the power steering line, which they did not show in the video to try to make me believe that I needed to pay the $1.7k. Conveniently, they also recommended my power steering line needed to be replaced for an additional $600. So they clearly knew it was coming from which part. There was also a list of other recommendations all totaling up to $3.5k. Luckily I felt something was off since it is not common for a rack and pinion to be leaking, let alone in a reliable car like Honda. I went to an honest mechanic the same day who checked out my car free of charge and verified that only the power steering line needed to be r