Firestone Complete Auto Care

Ernesto Rodriguez was amazing! I'll be totally transparent, I hate going to anything mechanical/car wise without my husband, due to past experiences of being taken advantage of. My husband had to work and I needed to get 2 new tires and my last year's all season tires put on and my snow tires taken off. I called and told Ernesto my predicament. He had a wonderful personality and attitude on the phone; the moment I said I have some questions. He told me I could stop on in today and I let him know I had a nail appointment in a few hours and maybe it'd be better for me to come afterwards. He assured me he'd have me in and out and would inspect my last year's all season tires to see if they were still good. I got there, met Ernesto, he inspected my tires, (they were still good) got me two new all season tires (for a great price) for the front of my car in just about an hour. I also told Ernesto that I think I may have some suspension issues and when he was done with my car he let me know w

Had a Appointment at 11 but came in a hour early due to it being a walk in day. The front desk rep was alone with one person in the back and a lobby with one customer. Ernesto explained he had two cars in front but could get me in and out in less then 15. As promised I left out 12 min later with 3 more customers arriving in that time. But only 1 was asked to check back in a hour. Great customer service, quick, honest, dependable, and respectful of my time. Service: Oil change

Ernesto and the team at this location were amazing! They were able to fit me in for a same day tire replacement and made sure I knew all of my options of price point and quality of tire. The atmosphere was also fun seeing engagement with customers as well as professional. I highly recommend coming here and I will be returning for my brakes to be replaced. Thank you again!!