Vitale Collision Repair

If I could give zero stars I would but I took my 2023 Durango Hellcat there to repair a window an a door trim panel only to end up black over spray on my door jam, rocker panel, outer doors and hood. Tone of staff was very unprofessional, inconsiderate and condescending. Mark took no accountability for the constant mishap’s, I even gave them a second chance to rectify the situation and they still failed. DO NOT TAKE YOUR VEHICLE THERE!!!! You’ve been warned!!

About 6 years ago I replaced the core support on my truck due to rust. So I didn't have a spot welder I sent it to this place. I was very surprised it took them a long time for them to even start on it. They left it outside o.k. that wasn't the real surprise the driver's side window was open and a peice of plastic was draped over the door. I thought oh my god someone broke the window out it was raining. Let's get to the point they thought the power window switch was broken but all it was you just have to put a little effort when pushing the switch I opened the door and pushed the switch it went up no problem. If you're looking for someone who will put a little effort in caring for your car or truck I would avoid this shop.....

DO NOT TAKE YOUR CAR TO HERE!! If I could give 0 stars I would. I took my car here to get fixed after a car accident and it sat outside for 4 months. They didn't even cover it when it rained so my seat got all moldy and stuff. They quoted me 4 weeks. Everytime I called they said it'll be done in a couple weeks. Then finally they told me we don't know when we can get to it no time frame. We're not giving out time frames to anyone right now because of what's going on right here with you they said. I took my car to a different shop (after they told me everyone is behind) and they are already working on it and said it'll be done in about 2 weeks. Luckily my insurance company worked with me to pull it out of there.