Elluminate Service

From the moment I called their customer service line, I was impressed with their level of professionalism and expertise. The representative I spoke to was friendly, knowledgeable, and knew exactly what questions to ask to assess my situation. Within minutes, they had dispatched a technician to my location, and I was back on the road in no time.

What really impressed me was the level of care they showed throughout the entire process. They communicated with me every step of the way, making sure I understood what was going on with my semi and what my options were. They also took the time to explain preventative measures I could take to avoid similar issues in the future.

My air drier bracket gave way along I-94 Westbound, around 20 miles off this premises. I called them and a very friendly guy answered my call and had things set in motion. They asked me to pay before any technician appeared and I felt exposed, so much so that I was unwilling. But I decided to just take the dive and paid it. Half an hour later, a mechanic appeared and did his job. My trust had been stretched to the limits and they won finally. Great people.