Firestone Complete Auto Care

If possible I would give zero stars Terrible service. Terrible prices. The worst wait times I've ever heard of being told I'd be seen in the next few minutes for over 4 and 1/2 hours now. Place is ridiculous full of liars. Take your vehicle anywhere but here. I was told I was next when people would come in after me be seen before me. Complete unorganized facility.

I went there yesterday to get a wheel alingment for my mercedes , yesterday after i arrived home i looked at the front bumper i saw a piece of plastic hanging out of my bumper , they broke my bumper which i already painted it last month !!

I took a 2002 Oldsmobile intrigue in on the November 15th to get it look at then get a call on November 16th getting explaining about how my car need a brake flush and new pad and rotors and then I explain to him that my brother was wanting the passenger side cv axel seal replace and that he want to get the sensor replace so he can drive to work perfectly fine and Brian told us that it was a 02 sensor that would not recommend replacing then he told me about the boot leaking on the left side I was thinking The passenger side an I told him over phone I need the passenger side replace CV axle sill and I told him also I need a tune well I get the car back on the 16th to come to find out on my receipt they didn’t do the tuneup and also they only did the driver side CV axle seal I was telling him that it was passenger side for the whole time so I called back up there and I spoke with someone named Sean. He told me to bring it back in the on the 18th and they’ll be able to do the tuneup for f