Thomsons Auto Repair

I was having transmission issues with an older vehicle of mine, and some very friendly technicians were able to get it in and get me a diagnosis. They were very good about getting in touch with me to update me on where they were at or before making any additional changes that would cost me extra.

Went in for a rear subframe and rear passenger side control arm replacement they ordered aftermarket parts instead of OEM that was quoted by my insurance (Progressive). They charged me an extra $118 for the aftermarket parts including my deductible of $500, totaling in $618. After a recieved my vehicle back 10 miles into my trip home I noticed a tear in the my leather seats in my 2017 Subaru Outback I took it back to them for employee negleglence I pointed the finger at them stating that it wasn't there before I brought it in and had a photo to prove. So you'd expect them to resolve it and take care of it free of charge. Right? Wrong. They went through their "insurance" I think and paid for a new seat skin plus the labor that they still ended up charging me $150 and in turn I'm at a loss for ever trusting this company with my vehicle in the first place. Side notes they proclaim that the tear only happened due to my "old car" and "cold weather" in my 2017 Subaru Outback. DONT TRUST THIS

Excellent group of mechanics that will fix your vehicle up in no time! Very nice and knowledgeable, affordable pricing and great customer service. Would and have sent friends here for repairs along with my own vehicle. Honestly never even heard of anyone that has anything negative to say about this place. So for honest and reliable service, choose Thompson Auto!