Precision Tune Auto Care

Went in to get my car looked at because it was leaking oil (something I take 100% responsibility because I caused the issue, not them). They claimed it was because the gasket on the oil filter was put on improperly when I changed my own oil (this was not the actual issue) and that they fixed it and topped off my oil. I was happy because I thought it was going to be a much larger bill than the $30 they charged me. Two days later my car is still leaking oil. The tech says that they ran the car for 3 hours and drove it around and he could personally attest that no oil was leaking. However, as soon as I turn the car on, its very easy to see the oil leaking from the filter housing not to mention the pools of oil in my driveway. I bring it back to them on a Friday and they said they would look at it. They finally realize what the actual problem is and state that they will need to order a part. They said they would get the part on Monday and have the car ready on Monday. This time it was goin

Really disappointed to be writing this review because I use Precision Tune for anything related to my car. I have had them replace a transmission and I’m still paying for said transmission. I brought it in while it was still under warranty because the transmission was going out again, only to be told I will still be paying labor. Just really sad to not look out for a loyal customer. Service: Transmission

ABSOLUTELY some of the best customer service. They were honest and upfront, accommodating and understanding. My car had warning lights firing off and the dealership told me to wait 2 weeks! They got me in within 24 hours and gave me a detailed report to provide. I would 100% use them again verse the dealership based on experience alone. Services: Electrical, Vehicle safety inspection