Coale's Automotive

I recently bought a used car and had a terrible experience. The clutch gave out within a few days of taking it home. The dealership said they would cover about 3/4 of the repair but made it very difficult getting the money from them. It took more than two weeks for them to send the check. Meanwhile, Coale's fixed my car to 100% and didn't charge me extra to keep my car on the lot while we waited for payment. They were completely understanding of my situation and couldn't have been more accommodating. Dealing with Coale's Auto has been the best customer service experience I've ever had. I know it's difficult to find a great, honest mechanic and I am glad that I have. I'll be taking my car here for all future issues. Edit: (2019 Update) I returned recently with another major car issue and Mike completely helped me out in a stressful time. I've saved their phone number and address in my phone because I know this is where I'll be taking my cars. Many mechanics can be scummy. This place is

Coales was great we got flat tire on Monday morning at BWI they let us come right in no appointment. They patched our tire and provided replacement recommendations. Very helpful and polite. Service: Auto tire replacement

I started going to Coale's back when they were at their old location in Odenton. Michael's shop was recommended as an honest and diligent crew, and they lived up to their reputation. Starting out, I needed an inspection because I was selling my car and was planning to buy a new one. Michael walked me through the inspection points (the car passed) but also pointed out a few things that I could choose to disclose to the buyer (I did) for their future safety and peace of mind. I pull primary maintenance on my own cars, so my new car only came into the shop a few times when I didn't have time for oil changes/tire replacements. Years later, Michael remembered me and was great with service. Fast forward years later, and that same car had started making mysterious noises. I had recently replaced the brake rotors and tires, and foolishly forgot to tighten down some caliper bolts. Michael still (!) remembered me, and gave me an honest understanding of what I'd done well and what I'd done p