Gary's Automotive

I picked Gary's based on the other reviews and was not disappointed. I had to take my car in to get it checked over before a long trip and to have the oil changed. It was very no-pressure and I did not feel like I was up-sold on anything. They recommended a service (spark plug change) for the future but didn't even try to push it on me now. It definitely felt very honest and upfront. The communication was excellent. I felt very informed about my car and what was going on with it in general. I also got my car back well before the estimated time which was nice though unexpected. I will absolutely be taking my car here in the future. Services: General repairs & maintenance, Brakes, Oil change

Where do I begin...this shop is top notch and I understand why they're highly rated. I went to Gary's for a second opinion after the first shop I went to didn't even inspect my car (literally drove it for 2 minutes and never put it on the lift) and quoted me over $1300 to fix what they guessed was the problem, which ended up not being close to what the issue was. When I called to set the appointment with Gary's, they took all of my information and my description of what was happening. Once I arrived for my appointment, Tony greeted me like I was a high value customer even though I'd never been there before. He already had my name and information pulled up and all he had to do was enter additional details in the record. I've never experienced that type of efficiency in an auto service shop. I gave him my key, verified my contact information, and was out the door. A few hours later, I'm talking to Tony and he goes into meticulous detail of what they did to diagnose the issue. Long story

I have been looking for an honest and reliable vehicle care center for a while. I visited this location 2 times, and finally made an appointment. I wanted to speak to the people and get a proper feel for how they operate. I scheduled my service with TONY (who is professional and fantastic). He explained everything and sent text message information and appt. reminders. He also allowed me to look at the shop and speak to the ASE mechanics. The service provided by Gary (JR) was outstanding. His care and attention to detail was excellent, and he was very careful as to not place tools where they can scratch anything, and treated my vehicle like his own. I want to thank them for outanding service and customer communications! I will spread the word! Services: Auto engine diagnostic, Oil change